HAZECO Bill Online Check September 2026 – View & Download

Check your Hazara Electric Supply Company (HAZECO) electricity bill online by entering your 14-digit reference number or 10-digit consumer ID. The official PITC billing database generates your latest monthly statement instantly for Abbottabad, Haripur, Mansehra, Battagram, and Kohistan.

HAZECO Instant Bill

Grab the Reference Number or Consumer ID off any earlier bill, drop it in below, and your latest HAZECO bill opens straight from the PITC portal in moments.

Powered by PITC

Reference No. 14 digits Consumer ID 10 digits

Your 14-digit Reference No.

Check the REFERENCE NO box near the top of a previous HAZECO bill — its opening digits mark your sub-division and circle.

Remember this number here for next time View My Bill

Your bill is pulled live from the official PITC page — this widget just points you there. It has no affiliation with HAZECO, PITC, WAPDA or NEPRA, and the number you enter is never saved or sent anywhere.

Our lookup tool connects directly to the central Power Information Technology Company (PITC) billing network without storing or processing your account data on external servers.

• Dual Account Search: Use the 14-digit Reference Number tab for standard meter statements, or switch to the 10-digit Consumer ID tab if you manage payments through modern online banking systems.
• Instant Input Validation: The field confirms your number format in real time and displays an “All set” verification checkmark once the complete numeric sequence is detected.
• Quick Access for Future Bills: Check the “Remember this number here for next time” option to save your account number locally in your browser cache for one-click access every month.

How to Check and Download Your HAZECO Duplicate Bill Online

Follow these four steps to view, verify, and print your duplicate electricity statement directly from the central database:

• Locate Your Identifier: Check the top-left or top-right corner of any previous paper statement to find your 14-digit reference number or 10-digit consumer ID.
• Enter the Digits: Choose the matching tab in the search tool above and type the numeric code without entering spaces, hyphens, or regional alphabetic suffixes.
• Fetch the Statement: Click “View My Bill” to pull your official monthly statement directly from the PITC gateway.

• Save or Print: Press Ctrl + P on desktop (or select Share > Print on mobile devices) and choose “Save as PDF” to store an exact, printable duplicate on your device.

Official Validity Notice: A duplicate web bill downloaded from the official database carries the same legal validity as the paper bill delivered by courier. You can present a printed copy for over-the-counter payments at all commercial banks, Pakistan Post GPOs, and authorized collection centers across Khyber Pakhtunkhwa.

Understanding Your HAZECO Bill: Key Fields and Line Items

A single electricity statement contains account identifiers, technical meter records, regulatory adjustments, and payment dates. Reviewing these sections helps you verify consumption accuracy and avoid billing discrepancies.

┌─────────────────────────────────────────────────────────────────────────────────┐
│                     ANATOMY OF A PHYSICAL / WEB BILL                            │
├────────────────────────────────┬────────────────────────────────────────────────┤
│ Top Header & Identifiers       │ Reference No (14 Digits) | Consumer ID (10)    │
│ Customer Information           │ Name, Address, Feeder, Sub-Division, Load (kW) │
│ Meter & Reading Metrics        │ Previous/Present Units, Meter No, Status       │
│ Billing Schedule               │ Reading Date, Issue Date, Due Date             │
│ Financial Charges Breakdown    │ Energy Charges, FPA, Taxes, Arrears, Total     │
│ Settlement Block               │ Payable Within Due Date vs. After Due Date     │
└────────────────────────────────┴────────────────────────────────────────────────┘

Reference Number vs. 10-Digit Consumer ID

• 14-Digit Reference Number: The primary identifier assigned to your physical meter. It contains four distinct segments: Area Code (e.g., 04 for Abbottabad circle), Sub-Division/Feeder Code, Account Number, and a single letter designating your consumer category (U for Urban, R for Rural).
• 10-Digit Consumer ID: A standardized digital account identifier introduced across national power networks. It is primarily used when settling bills through internet banking portals, ATM networks, and 1Link 1Bill payment modules.

Protected vs. Unprotected Consumer Status

Under National Electric Power Regulatory Authority (NEPRA) guidelines, residential consumers fall into two categories:

• Protected Consumers: Domestic connections consuming 200 units (kWh) or fewer per month consistently for six consecutive billing cycles. These accounts receive government-funded tariff subsidies.
• Unprotected Consumers: Any domestic connection that exceeds 200 units in a single billing month. Once a connection crosses this threshold, it shifts out of protected status, and consumption is billed according to standard progressive slab rates.

Meter Readings, Sanctioned Load, and Tariff Categories

Your bill details your meter serial number, connection category (such as A-1A(01) for domestic single-phase supply), and sanctioned load in kilowatts (kW).

Billed electricity consumption is calculated using this formula:

For standard domestic meters, the Multiplying Factor (MF) is 1. Always match the present reading printed on your statement against the current number displayed on your physical meter screen to confirm reading accuracy.

Due Dates, Arrears, and Late Payment Surcharges (LPS)

Your statement provides two clear payment figures:

• Payable Within Due Date: The total amount due, covering current energy charges, monthly surcharges, and previous unpaid balances (arrears).
• Payable After Due Date: The updated total including a mandatory Late Payment Surcharge (LPS) applied automatically once the grace period ends.

Government Taxes and Surcharges on HAZECO Bills Explained

In addition to base unit rates, your total monthly payable balance includes regulatory adjustments and state levies authorized by the Ministry of Energy and NEPRA.

HAZECO Electricity Tariff Slabs and Bill Calculation Guide

Electricity rates in Pakistan follow an escalating slab ladder. Using more electricity moves your higher units into steeper rate tiers. To estimate your total across these tiers, use the HAZECO bill calculator.

[Domestic Consumption Ladders]
  ├── 01 - 100 Units (Protected)   ──► Base Subsidized Rate
  ├── 101 - 200 Units (Protected)  ──► Second Tier Subsidized Rate
  ├── 01 - 100 Units (Unprotected) ──► Non-Subsidized Base Tier
  ├── 101 - 200 Units (Unprotected)──► Tier 2 Unprotected
  ├── 201 - 300 Units              ──► Tier 3 Standard
  ├── 301 - 400 Units (+ Fixed)    ──► Tier 4 + Fixed Monthly Charge
  ├── 401 - 500 Units (+ Fixed)    ──► Tier 5 + Fixed Monthly Charge
  ├── 501 - 600 Units (+ Fixed)    ──► Tier 6 + Fixed Monthly Charge
  ├── 601 - 700 Units (+ Fixed)    ──► Tier 7 + Fixed Monthly Charge
  └── 700+ Units (+ Fixed)         ──► Maximum Progressive Rate

• Domestic Slabs (1–300 Units): Billed without fixed charges on single-phase meters to keep basic residential energy accessible.
• Domestic Slabs (301–700+ Units): Subject to progressive per-unit rate increases alongside fixed monthly capacity fees ranging from Rs. 200 to Rs. 1,000 based on sanctioned load and slab bands.

Time-of-Use (TOU) Metering: Peak vs. Off-Peak Hours

For three-phase residential connections and commercial setups with digital TOU meters, electricity is billed at two different rates: a higher Peak Rate during heavy grid demand and a lower Off-Peak Rate during the remainder of the day.

┌────────────────────────────────────────────────────────┐
│             HAZECO TOU PEAK HOURS SCHEDULE             │
├────────────────────────────┬───────────────────────────┤
│ Seasonal Window            │ Daily Peak Hours Timing   │
├────────────────────────────┼───────────────────────────┤
│ December to February       │ 5:00 PM – 9:00 PM         │
│ March to May               │ 6:00 PM – 10:00 PM        │
│ June to August             │ 7:00 PM – 11:00 PM        │
│ September to November      │ 6:00 PM – 10:00 PM        │
└────────────────────────────┴───────────────────────────┘

Efficiency Tip: Running high-draw appliances—such as electric water geysers, water pumps, washing machines, and air conditioners—outside peak hours prevents units from registering at maximum TOU rates.

PESCO to HAZECO Migration: Reference Number and Account Updates

Following administrative reforms approved by the federal government, the power distribution network across Hazara Division was carved out of the Peshawar Electric Supply Company (PESCO) to establish the Hazara Electric Supply Company (HAZECO) as an independent distribution company headquartered in Abbottabad.

       [ Former PESCO Network ] ──► Divided into Two Independent DISCOs
                                      │
               ┌──────────────────────┴──────────────────────┐
               ▼                                             ▼
     PESCO (Peshawar Division)                    HAZECO (Hazara Division)
(Peshawar, Swat, Mardan, Bannu)             (Abbottabad, Haripur, Mansehra,
                                             Battagram, Kohistan, Torghar)

Will Your Old PESCO Reference Number Still Work?

• Existing Reference Numbers: For most consumers, the 14-digit reference number remains functional on the central PITC database. The core consumer identifier stays identical, while internal sub-division and circle routing transitioned to HAZECO administrative controls.
• Feeder Reallocations: If your local sub-division upgraded its infrastructure or reassigned local grid feeders, a revised reference number will appear on the top header of your newest physical bill.
• Account Lookup Verification: If your old number returns an error in the lookup tool, enter your 10-digit Consumer ID instead. The central system will retrieve your current account profile under the updated HAZECO registry.

How to Pay Your HAZECO Electricity Bill Online

Once you check your payable balance or download a duplicate statement, you can settle your bill digitally through mobile wallets, commercial banking apps, or instant QR code transfers without visiting a physical bank branch.

                                [ ONLINE PAYMENT RAILS ]
                                           │
         ┌─────────────────────────────────┼─────────────────────────────────┐
         ▼                                 ▼                                 ▼
[ Mobile Fintech Wallets ]        [ 1Link / 1Bill Banking ]         [ Instant Raast QR ]
• JazzCash (Utility > HAZECO)     • HBL, Meezan, UBL, Alfalah       • Scan QR code from bill
• Easypaisa (Bill Payment)        • Use 10-Digit Consumer ID        • Instant zero-fee transfer
• NayaPay & SadaPay               • Instant digital receipt         • Works with any banking app

Paying via JazzCash, Easypaisa, SadaPay, and NayaPay

Digital wallet apps provide the fastest route to settle domestic utility bills using your 14-digit reference number:

1. Open your mobile wallet app (JazzCash, Easypaisa, SadaPay, or NayaPay) and select “Bill Payment” or “Utilities”.
2. Select “Electricity” and choose HAZECO from the list of power distribution companies.
3. Enter your 14-digit Reference Number (omitting any spaces or alphabetic letters).
4. Verify the account name, billing month, and amount due displayed on your mobile screen against your duplicate bill.
5. Authorize the transaction using your biometric scan or MPIN, then save the digital receipt containing your unique transaction ID.

Paying via Commercial Bank Portals and 1Link 1Bill

All major commercial banks in Pakistan—including HBL Mobile, Meezan Bank, UBL Digital, MCB Live, Bank Alfalah, and Allied Bank (ABL)—support instant utility bill settlements:

• Log in to your mobile banking application and open the “Bill Payments” section.
• Look for the 1Link / 1Bill utility module and select HAZECO Electricity.
• Enter your 10-digit Consumer ID (or 14-digit reference number, depending on the bank’s interface).
• Confirm the bill status and authorize payment directly from your checking or current account. Digital payments made through 1Link clear in real time on the central PITC billing ledger.

Direct Bill Payment via Raast QR Code Scanning

Physical and digital HAZECO bills feature a standardized Raast QR Code printed in the upper section alongside your meter details.

• Open any Pakistani banking app that supports State Bank of Pakistan’s Raast instant payment rail.
• Tap the in-app QR Scanner camera.
• Point your smartphone camera at the QR code printed on your screen or paper bill. The app reads your billing amount, reference digits, and utility destination instantly with zero transaction charges.

HAZECO Service Areas and Sub-Division Directory

HAZECO manages electricity transmission, grid stations, distribution lines, and local sub-divisional offices across the eight administrative districts of the Hazara Division in Khyber Pakhtunkhwa. Operational management is split into two administrative circles: Hazara-I and Hazara-II.

                           [ HAZECO REGIONAL CIRCLES ]
                                        │
             ┌──────────────────────────┴──────────────────────────┐
             ▼                                                     ▼
    [ Hazara-I Circle ]                                   [ Hazara-II Circle ]
    • Abbottabad District                                 • Mansehra District
    • Haripur District                                    • Battagram & Allai
                                                          • Kohistan (Upper, Lower, Kolai-Palas)
                                                          • Torghar District

Hazara-I Circle (Abbottabad & Haripur)

• Abbottabad District: Covers urban, suburban, and hill communities through dedicated sub-divisions:
  • Supply Sub-Division
  • Mandian Sub-Division
  • City Sub-Division Abbottabad
  • Nawanshehr Sub-Division
  • Havelian Sub-Division
  • Galiyat Sub-Division (Nathiagali, Murree Road feeders)
• Haripur District: Manages heavy residential and industrial power distribution:
  • Haripur Urban Sub-Division
  • Haripur Rural Sub-Division
  • Khanpur Sub-Division
  • Ghazi Sub-Division (Tarbela belt)

Hazara-II Circle (Mansehra, Battagram, Kohistan & Torghar)

• Mansehra District: Oversees distribution across key commercial and tourist hubs:
  • City Sub-Division Mansehra
  • Balakot Sub-Division (Kaghan Valley corridor)
  • Oghi Sub-Division
  • Baffa-Pakhal Sub-Division
  • Shinkiari Sub-Division
• Battagram & Allai: Battagram Town Sub-Division, Kuza Banda, and the Allai Valley Sub-Division.
• Kohistan Region & Torghar: Manages power infrastructure in mountainous terrain across Dasu (Upper Kohistan), Pattan (Lower Kohistan), Kolai-Palas, and Judba (Torghar).

How to Report HAZECO Outages, Overbilling, and Meter Disputes

If you experience unannounced load shedding, faulty transformers, incorrect meter readings, or detection surcharges, follow these official grievance channels:

                  [ DISPUTE RESOLUTION CHANNELS ]
                                 │
     ┌───────────────────────────┼───────────────────────────┐
     ▼                           ▼                           ▼
[ 24/7 Universal Line ]  [ Online PITC CCMS ]        [ On-Site SDO Escalation ]
• Call 118               • ccms.pitc.com.pk          • Sub-Division Office
• SMS to 8118            • File & track ticket       • Bring meter photo & bill

1. Universal Emergency Helpline & SMS Support

• Helpline 118: Call 118 from any mobile network or landline for immediate 24/7 registration of line breakdowns, sparking wires, or transformer damage.
• SMS Fault Reporting (8118): Send an SMS to 8118 with your 14-digit reference number followed by a brief fault description.

2. Centralized Online Ticket Registration (PITC CCMS)

You can track and submit formal complaints through the official PITC Customer Complaint Management System (CCMS):

1. Visit the PITC CCMS portal.
2. Enter your 14-digit Reference Number or Mobile Number.
3. Select your complaint category (Line Fault, Excess Billing, Delayed Meter Replacement, or Voltage Fluctuation).
4. Save your generated Ticket Number to monitor real-time resolution progress online.

3. Resolving Meter Reading and Overbilling Errors

• Verify Physical Meter Reading: If your monthly bill displays units significantly higher than your actual usage, photograph your digital meter screen showing current kWh consumption and the meter serial number.
• Visit Local Sub-Division Office: Take your latest bill and meter photograph to your local Sub-Divisional Officer (SDO) or Revenue Officer (RO). Staff can verify reading errors on the spot and issue an adjusted duplicate bill with an extended due date.
• HAZECO Head Office Address: 426-A, PMA Link Road, Jinnahabad, Abbottabad, Khyber Pakhtunkhwa.
• Applying for a New Connection: New service applications are handled through your local Sub-Division Office, not this billing tool. Our HAZECO new connection guide covers the required documents, fees, and application steps.
• Independent Ombudsman Review: Unresolved billing disputes can be formally appealed to the provincial office of the Wafaqi Mohtasib (Federal Ombudsman) for legal arbitration.

Frequently Asked Questions About HAZECO Bills