GEPCO New Connection: Apply, Documents & Timeline
Applying for a GEPCO new connection means submitting a request through the official ENC portal (enc.com.pk), completing a site survey, paying the Demand Notice, and waiting for meter installation — typically 3 to 6 weeks for a standard domestic connection once your file is complete.
Start here: is this actually a new connection?
If the property already has a meter and you’re just buying or renting it, you don’t need a new connection — you need a change of name (ownership transfer) on ENC instead. It uses the same portal, asks for less documentation, and usually clears faster. A genuine new connection is only for a property with no existing meter: new construction, a shop being fitted out, or land being developed. Picking the wrong option on ENC is one of the most common reasons applications stall.
What you need before you open the portal
- CNIC copy of the applicant
- Proof of ownership, or a landlord’s NOC if you’re a tenant
- A recent electricity bill from a neighboring connection — GEPCO uses it to confirm your feeder and sub-division
- A wiring test report for the premises
- A signed undertaking/affidavit, attested by an Oath Commissioner
- For three-phase connections: attested CNIC copies of two witnesses
Missing even one of these rarely causes outright rejection — it causes a stuck file, which looks the same to you but takes far longer to resolve.
The actual process, step by step
- Apply online at enc.com.pk. Choose GEPCO, select connection type (domestic, commercial, industrial, agricultural, or temporary), and enter the exact site address and required load.
- Upload your documents and submit. You’ll get a Tracking ID — save it.
- Submit the physical file at your GEPCO sub-divisional office within 21 days of the online submission. This step catches people off guard: an online application alone doesn’t count as complete, and missing this window gets the application cancelled outright.
- Site survey. GEPCO’s field team checks feasibility — transformer capacity, distance from the nearest pole, and site accessibility. This generally takes one to three weeks.
- Demand Notice (DN) issued. This document states your exact connection charges, based on load, phase, and distance from supply. Domestic single-phase connections commonly land somewhere in the PKR 10,000–15,000 range including meter and wiring costs, but the DN is the only accurate figure — treat any number online as a rough planning estimate, not your bill.
- Pay the DN at the designated bank, then submit the paid receipt copy back to the GEPCO office.
- Meter installation is scheduled once payment is confirmed and the file is closed out.
Why applications actually get delayed
It’s rarely mysterious. In order of how often they happen: incomplete or unattested documents, wrong connection category selected at step one, the 21-day physical submission deadline missed, an unresolved transformer or load constraint at the site, or a Demand Notice that’s approved but sits unpaid. If you’re following up at the office, bring your Tracking ID, CNIC, and every receipt — “my file is stuck” gets nowhere; “survey done, DN paid on [date], installation pending” gets a straight answer.
Tracking your application
Go to enc.com.pk, open Track Application, and enter your CNIC or Tracking ID. It shows exactly which stage — survey, DN, payment, or installation — your file is sitting at, so you’re not calling the office to ask something the portal already answers.
A practical note on cost
Stamp vendors working outside GEPCO offices often prepare and submit files for a small service fee. It’s optional, not official GEPCO staff, and worth agreeing on the price upfront — the portal itself is free to use directly if you’d rather handle the paperwork yourself.
Once your connection is live and you have your reference number, you can pull up your account’s live bill the same day it’s issued, without waiting for the paper copy to arrive.
FAQs
How long does a GEPCO new connection actually take?
For a straightforward domestic single-phase connection with a complete file, roughly 3 to 6 weeks from online submission to installation. Commercial, industrial, or sites needing transformer upgrades take longer.
Can a tenant apply, or only the property owner?
Both can apply. Tenants need a landlord’s NOC in addition to the standard documents.
What happens if I don’t submit the physical file within 21 days?
The online application is cancelled, and you’ll need to reapply from scratch.
Is a new connection the same as transferring an existing meter to my name?
No. An existing meter changing hands is a Change of Name request on ENC, not a new connection — it’s a separate, usually faster process with different fees.
Where do I check my application status?
On enc.com.pk under Track Application, using your CNIC or the Tracking ID issued when you first applied.
