FESCO New Connection 2026: Apply Online, Fees & Time
A FESCO new connection is applied for online through the ENC (Electricity New Connection) portal, not at the sub-division counter first. You submit a neighbour’s reference number, your documents and the load you need, FESCO verifies the site and issues a demand notice, and the meter goes in once that’s paid — timeline depends entirely on which load category your connection falls into.
Three categories
FESCO doesn’t sort new connections by what the property is used for. It sorts them by load:
| Category | Load | Who approves it | Typical timeline |
|---|---|---|---|
| One | Up to 15kW | SDO / Assistant Manager Operations | Around 30 days |
| Two | 16–70kW (400V) | Divisional office | Around 73 days |
| Three | 71–500kW (400V) | Manager Operations | Around 73 days |
Most homes fall into Category One. Anything past 400 volts requires the consumer to buy their own transformer — that’s a genuine cost most guides leave out.
What actually happens after you submit the form
Roughly, in this order: your application gets a queue position, a field team visits to confirm the connection is feasible, cost gets calculated, the demand notice is issued and sent to you, you pay it and submit the receipt, a licensed wiring contractor’s test report gets verified, and only then does FESCO issue the service order and schedule installation. The gap between “demand notice paid” and “meter installed” is usually where delays happen, because it depends on equipment being available at the store, not just paperwork.
Documents — split by when you actually need them
At application stage: CNIC of the applicant, CNIC of a witness, proof of property ownership or a tenancy agreement, and a copy of a neighbour’s paid FESCO bill (this is how the system pulls your correct sub-division and feeder). If you’re a tenant, add an NOC from the property owner.
After the site visit: the wiring contractor’s test report. This doesn’t go in with the initial form — it’s submitted once the demand notice stage confirms the connection is technically possible.
Paying the demand notice
Pay the exact amount shown — not an estimate — at a designated bank branch or through mobile banking. Keep the stamped receipt, and send or upload the paid copy to your sub-division office. Installation only proceeds after that payment is verified, so a lost receipt is one of the more common causes of a stalled application.
Tracking your application
The ENC portal has a separate track tab. You’ll need the Tracking ID issued at submission, plus the application type (new connection, or change of name/tariff/load) and FESCO as the company. There’s no separate consumer number until the meter is live and billing starts.
If you already have a connection: name, tariff or load changes
Changing the name on a connection, correcting a wrong tariff category, or adjusting your sanctioned load goes through the same ENC portal, under “Change” instead of “New Connection” — with a different, shorter document set built around your existing account rather than a fresh site. Once your meter is live and billed, you can check your bill online every month using just the reference number FESCO hands you at installation.
FAQ
Can a tenant apply for a new connection?
Generally yes, with a tenancy agreement and an NOC from the owner alongside their own CNIC.
Do I really need a neighbour’s bill to apply?
Yes — it’s how the portal identifies your correct sub-division and feeder before a physical visit happens.
Is the online application itself free?
Yes. You only pay once the demand notice is issued after the site visit.
Why do timelines vary so much?
Category Two and Three connections need divisional-level approval and often equipment procurement, which Category One usually skips.
