MEPCO New Connection 2026: Apply Online & Track Status

Applying for a MEPCO new electricity connection is completed online through the official Electricity New Connection (ENC) portal at enc.com.pk. After submitting your application with property ownership documents and CNIC, MEPCO conducts a field survey, issues a Demand Notice for connection fees, and installs the meter within 30 days for standard residential loads under NEPRA rules.

MEPCO Connection Categories and Official Timelines

NEPRA divides new service connections into three categories based on sanctioned load. Each category has a dedicated approval officer and legal processing window:

+------------+--------------------+------------------------+------------------+
| Category   | Sanctioned Load    | Approving Authority    | Maximum Timeline |
+------------+--------------------+------------------------+------------------+
| Category 1 | Up to 15 kW        | Sub-Divisional Officer | 30 Days          |
| Category 2 | 16 kW to 70 kW     | Executive Engineer     | 44 Days          |
| Category 3 | 71 kW to 500 kW    | Superintending Engineer| 73 Days          |
+------------+--------------------+------------------------+------------------+

• Category 1 (Residential & Small Commercial): Covers standard single-phase and 3-phase domestic meters up to 15 kW at 230V/400V. Managed directly by your local Sub-Divisional Officer (SDO).
• Category 2 (Commercial & Light Industrial): Covers loads from 16 kW to 70 kW at 400V. Requires technical review and approval from the Executive Engineer (XEN).
• Category 3 (High-Load Industrial): Covers bulk supply connections from 71 kW to 500 kW at 11 kV, requiring approval from the Superintending Engineer (SE).

Documents Required for MEPCO New Connection

Prepare clear scanned copies (under 300 KB each, in JPG or PDF format) of these mandatory documents before applying:

1. Applicant CNIC: Front and back copies of the property owner’s valid identity card.
2. Proof of Ownership: Registered sale deed, Registry, Fard-e-Malkiat, or an official allotment letter from a recognized housing authority.
3. Neighbor’s Electricity Bill: Copy of the latest paid bill from an adjacent property to verify your exact feeder, pole number, and sub-division.
4. Witness CNIC Copy: Identity card copy of a neighbor or guarantor.
5. NOC & Undertaking: A No Objection Certificate on stamp paper if you are a tenant, along with an undertaking confirming no prior electricity dues exist at the premises.
6. Wiring Contractor Test Report: A certificate signed by a licensed government electrical wiring contractor verifying that your internal premises wiring meets safety standards.

Step-by-Step Online Application Process via ENC Portal

All electricity distribution companies in Pakistan use the central ENC platform for new connection requests:

Step 1: Open the Application Form

Go to enc.com.pk and select Apply from the sidebar.

Step 2: Choose Company & Connection Type

• Select MEPCO as your power distribution company.
• Choose your category (Domestic, Commercial, Industrial, or Tube Well).
• Enter your sub-division name as printed on your neighbor’s bill.

Step 3: Enter Applicant Information

• Select your status as Owner or Tenant.
• Enter your full name, father’s/husband’s name, CNIC number, and an active mobile number to receive tracking SMS alerts.
• Enter the complete address of the property where the meter will be installed.

Step 4: Upload Documents and Submit

• Upload your scanned CNIC, ownership proof, witness CNIC, neighbor bill copy, and undertaking.
• Verify all details and click Submit.
• Note down your system-generated Tracking ID and print the submitted form.

Site Survey, Demand Notice Payment & Meter Installation

Your application moves through four defined milestones after submission:

[Online Application] ──> [Site Feasibility Survey] ──> [Demand Notice Issued] ──> [Bank Payment] ──> [Meter Installed]

1. Site Inspection: The MEPCO survey team visits your property to assess cable distance from the nearest pole, verify transformer capacity, and confirm physical feasibility.
2. Demand Notice Issuance: MEPCO issues an official Demand Notice detailing the connection cost, meter security deposit, and service wire charges. You can download this document directly from the ENC portal.
3. Fee Payment: Pay the Demand Notice amount at designated commercial banks (NBP, HBL, UBL, MCB, ABL) or through 1Bill online banking. Upload the stamped bank receipt to the ENC portal to speed up verification.
4. Meter Installation: Once payment and the Wiring Test Report are confirmed, MEPCO issues a store requisition order, registers your name on the seniority list, and dispatches line staff to install your meter.

After your new meter is installed and your first billing cycle closes, you can access your monthly MEPCO bill online using your 14-digit reference number.

How to Track MEPCO New Connection Status Online

You can check your application’s status in real time using your smartphone or computer:

1. Visit enc.com.pk and click Track.
2. Select New Connection and choose MEPCO.
3. Enter your Tracking ID or CNIC Number and click Submit.
4. The tracking dashboard will display your current stage, such as Document Verification, Demand Notice Issued, Payment Verified, or Meter Dispatched.